Tier 1 bandwidth providers, SBC and Allegiance, built on a Cisco powered network. We guarantee 99.9% uptime and will provide you credit for any downtime experienced due our network. Of course we cannot guarantee your network or that of all of your clients. Over the last year 2003-2004, we have only experienced 5 minutes or less of network downtime.
Cisco Powered Network
Every Btwixt Hosting server is connected to a 100% Cisco Powered Network. Using enterprise-class Cisco networking gear, all routers, layer-2 switches, and layer-3 switches are tested in labs prior to deployment to ensure stability and interoperability.
Redundant High Bandwidth Connectivity
Using multiple Tier 1 Service Providers, we watch and fluctuate our bandwidth usage to bring our clients the quickest and most reliable sites. We carefully place sites based on usage, if we need to move a site we notify the client and make it well worth their efforts to move so all of our clients receive a win-win move.
It is a common misconception that the amounts of bandwidth (size of the pipes that carry the data) differentiate web hosting companies. In reality it is not only the size of the pipes that matters, it is the utilization levels. The utilization of our Internet connections is vital to a network's ability to transfer data without packet loss or latency. We aim to keep our network connections below a reasonable percentage. The lower workload per network connection allows more and more traffic flow without straining the network.
Border Gateway Protocol (BGP4) for best case routing. The BGP4 protocol is a standard that allows for the routing of packets of information sent out from our network. Each packet of information is evaluated and sent over the best route possible. Because of our redundant network architecture, packets may be sent via alternative routes even if they are being delivered to the same end user. Should one of our providers fail, packets leaving our network are automatically redirected through another route via a different provider.
We operate on a fully switched network. Traffic destined for a website hosted on a server is sent only through switching equipment necessary to deliver the information to that server. This minimizes the risk of someone sniffing or capturing traffic being sent across the network. Furthermore, our network provider vigorously prosecutes persons who generate malicious attacks on our internal network.
The data centers have been built from the ground up, this giving the data centers the best possible tools to perform the multi-level tasks.
Our facilities are carrier-neutral sites and are built completely on computer-grade raised flooring; it is built for dedicated server hosting with redundant fiber entry points.
Regulated Climate Control
The data centers' HVAC (Heating Ventilation Air Conditioning) systems are N+1 redundant. With full particle filtering and humidity control, the environment are maintained at a cool 68 degrees to ensure a comfortable environment for your server.
We are not reliant upon the local power grid to guarantee maximum uptime. Our on-site, auto-switched power generator, and centralized UPS systems provide power conditioning and ensure uninterrupted data center operation. Additionally, the generators are regularly tested to ensure that it will continue to function in the event of an emergency.
Our data centers are physically isolated from everyone but level three technicians. Public access is strictly forbidden. Access to the floor the datacenter resides on is restricted and completely locked down. So don't ask for a tour.
Sorry we do not specify where our locations are for security reasons. We can tell you that we have multiple locations and that we strategically place our hosting servers where natural disaster is very limited.
Again for security reasons we do not disclose too much information. The information is available on our equipment package page. We ONLY use server grade parts and hardware. There are no Celeron processors in our data center.